Data protection is a matter of trust and your trust is important to us. We respect your privacy and personal sphere. The protection and legally compliant collection, processing and use of your personal data is therefore an important concern for us. To ensure that you feel secure when visiting our website, we strictly observe the statutory provisions when processing your personal data and would like to inform you here about our data collection and use of data.
By agreeing to the following privacy policy, you consent to the collection, processing and use of your personal data by TS Telco Sensors Austria, Viktor Kaplan Straße 3, 2100 Korneuburg, in compliance with data protection laws and the following provisions.
1. responsible body
The entity responsible for the collection, processing and use of your personal data is TS Telco Sensors Austria, Viktor Kaplan Straße 3, 2100 Korneuburg, Austria.
If you wish to object to the collection, processing or use of your data by TS Telco Sensors Austria in accordance with these data protection provisions as a whole or for individual measures, you can send your objection by e-mail, fax or letter to the following contact details:
TS Telco Sensors Austria
Viktor Kaplan Street 3
2100 Korneuburg
2. collection, processing and use of personal data
2.1 Personal data
Personal data is information about the factual or personal circumstances of an identified or identifiable natural person. This includes, for example, your name, your telephone number, your address and all inventory data that you provide to us when registering and creating your customer account. This does not include statistical data that we collect, for example, when you visit our web shop and which cannot be directly linked to your person.
2.2 Customer accounts
For every customer who registers accordingly, we set up password-protected direct access to their existing data stored with us (customer account). Here you can view data on your completed orders and manage your address data. You undertake to treat your personal access data confidentially and not to make it accessible to unauthorised third parties. We cannot accept any liability for misused passwords unless we are responsible for the misuse.
2.3 Collection, processing and use of your personal data
Data protection is very important to us. We therefore adhere strictly to the statutory provisions when collecting, processing and using your personal data. Your personal data will only be passed on or otherwise transmitted to third parties if this is necessary for the purpose of contract processing or invoicing or if you have given your prior consent. As part of order processing, for example, the service providers we use here (such as carriers, logistics companies, banks) receive the necessary data for order and order processing. The data passed on in this way may only be used by our service providers to fulfil their task. Any other use of the information is not permitted and does not take place with any of the service providers we use.
Your personal data will be erased unless statutory retention obligations prevent this and if you have asserted a claim for erasure, if the data is no longer required to fulfil the purpose for which it was stored or if its storage is inadmissible for other legal reasons.
2.4 Use of your data for advertising purposes
You can object to the use of your personal data for advertising purposes at any time, either as a whole or for individual measures, without incurring any costs other than the transmission costs according to the basic rates. A notification in text form to the contact details stated under point 1 (e.g. e-mail, fax, letter) is sufficient for this.
2.4.1 Newsletter
If you would like to receive the newsletter offered on our website, we require a valid e-mail address from you. No other data will be collected. Your e-mail address will not be passed on to other companies. You can revoke your consent to the storage of the data, the e-mail address and its use for sending the newsletter and for your own advertising purposes at any time.
If you no longer wish to receive newsletters from us at a later date, you can object to this at any time without incurring any costs other than the transmission costs according to the basic rates. A message in text form to the contact details mentioned under point 1 (e.g. e-mail, fax, letter) is sufficient for this. Of course, you will also find an unsubscribe link in every newsletter.
2.4.2 Customised advertising for you
Information that we receive from you helps us to constantly improve your shopping experience and to make it more customer-friendly and personalised for you. The information you provide and which is automatically generated is used to design advertising tailored to you and your interests. We use existing information for this purpose, such as confirmation of receipt and reading of e-mails, information about your computer and connection to the Internet, operating system and platform, your order history, your service history, date and time of your visit to the homepage, products you have viewed. We only use this information in pseudonymised form. By analysing and evaluating this information, we are able to improve our website and our Internet offering and to send you individual newsletters (if you are registered for them). This means newsletters that recommend products that might actually be of interest to you. Our aim is to make our newsletters more useful and interesting for you. Therefore, the evaluation and analysis of the pseudonymised data collected from you helps us to ensure that we do not send you newsletters indiscriminately.
2.4.3 Competitions, market and opinion research
In the case of competitions, we use your data for the purpose of notifying winners and advertising our offers. You may find detailed information in our conditions of participation for the respective competition.
We also use your data for market and opinion research. Of course, we only use this data in anonymised form for statistical purposes and only for TS Telco Sensors Austria. Your answers to surveys will not be passed on to third parties or published. We do not store the answers from our surveys together with your e-mail address or other personal data.
You can object to the use of data for market and opinion research at any time, either in full or for specific measures, without incurring any costs other than the transmission costs according to the basic tariffs. A notification in text form to the contact details mentioned under point 1 (e.g. e-mail, fax, letter) is sufficient for this. Of course, you will also find an unsubscribe link in every survey e-mail.
3. cookies
Accepting cookies is not a prerequisite for visiting our website. However, we would like to point out that it is only possible to use the shopping basket function and order products if cookies are activated.
What are cookies?
Cookies and flash cookies are small files that are stored on your data carrier and that save certain settings and data for exchange with our system via your browser. There are basically 2 different types of cookies, so-called session cookies, which are deleted as soon as you close your browser, and temporary/permanent cookies, which are stored on your data carrier for a longer period of time or indefinitely. This storage helps us to customise our website and our offers for you and makes it easier for you to use, for example by saving certain entries you make so that you do not have to keep repeating them.
Which cookies does TS Telco Sensors Austria use?
Most of the cookies we use are automatically deleted from your hard drive at the end of the browser session (hence session cookies). Session cookies are required, for example, to offer you the shopping basket function across several pages. We also use cookies that remain on your hard drive. On a subsequent visit, it is then automatically recognised that you have already visited us and which entries and settings you prefer. These temporary or permanent cookies (lifespan 1 month to 10 years) are stored on your hard drive and delete themselves after the specified time. These cookies in particular serve to make our website more user-friendly, effective and secure. Thanks to these files, it is possible, for example, to display information on the site that is specifically tailored to your interests. The sole purpose of these cookies is to customise our website to best meet your needs and to make your browsing experience as convenient as possible.
What data is stored in the cookies?
No personal data is stored in the cookies used by TS Telco Sensors Austria. The cookies we use cannot be assigned to a specific person and therefore cannot be assigned to you. An identification number is assigned to the cookie when it is activated. It is not possible to assign your personal data to this identification number at any time. Your name, your IP address or similar data that would allow the cookie to be assigned to you are not collected at any time. Based on the cookie technology, we only receive anonymised information, for example about which pages of our shop were visited, which products were viewed, etc.
What is onsite targeting?
The Optikonline website uses cookie technology to collect data to optimise our advertising and the entire online offering. This data is not used to identify you personally, but is used solely to anonymously analyse the use of the website. At no time will your data be merged with the personal data stored by us. This technology enables us to present you with adverts and/or special offers and services whose content is based on the information obtained in connection with the clickstream analysis (for example, adverts that are geared towards the fact that only sports shoes have been viewed in the last few days). Our aim is to make our online offering as attractive as possible for you and to present you with adverts that correspond to your areas of interest.
Re-targeting
Our website uses so-called re-targeting technologies. We use these technologies to make our website more interesting for you. This technology makes it possible to target internet users who have already shown an interest in our shop and our products with adverts on our partners' websites. We are convinced that the display of personalised, interest-related advertising is generally more interesting for the Internet user than advertising that has no such personal reference. These advertisements are displayed on our partners' websites on the basis of cookie technology and an analysis of previous user behaviour. This form of advertising is completely anonymous. No personal data is stored and no user profiles are merged with your personal data.
How can I prevent the storage of cookies?
You can set your browser to only accept the storage of cookies if you agree to this. If you only want to accept the Optikonline cookies but not the cookies of our service providers and partners, you can select the setting in your browser „Block third-party cookies“.
As a rule, the help function in the menu bar of your web browser will show you how you can reject new cookies and switch off cookies you have already received.
We recommend that you always log out completely when you have finished using shared computers that are set to accept cookies and Flash cookies.
4. web analysis
In order to constantly improve and optimise our offer, we use so-called tracking technologies. For this purpose, we use the services of Google Analytics and etracker.
4.1 Google Analytics
„This website uses Google Analytics, a web analytics service provided by Google Inc („Google“). Google Analytics uses „cookies“, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will first be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link http://tools.google.com/dlpage/gaoptout?hl=de
5. secure data transmission
Your personal data is transmitted securely through encryption. This applies to your order and also to the customer login. We use the „3D Secure“ coding system. Nobody can guarantee absolute protection. However, we use technical and organisational measures to secure our website and other systems against loss, destruction, access, modification or dissemination of your data by unauthorised persons.
6. information rights of the data subject
According to the statutory provisions, our customers have, among other things, a right to free information about their stored data and, if necessary, a right to correction, blocking or deletion of data.
We take the protection of your data very seriously. To ensure that personal data is not disclosed to third parties, please send your enquiry by e-mail or post, clearly identifying yourself, to
TS Telco Sensors Austria
Viktor Kaplan Street 3
2100 Korneuburg